Περιγραφή θέσης εργασίας

Why Patients Need You

The Senior Manager PKI Services Engineer is responsible for the development and management of technologies for the Digital Credential Services (DCS) area. The DCS Engineer role is a hands-on infrastructure, application and service support role and the candidate will work directly on the service technologies including Public Key Infrastructure, software applications and related technologies. You will work on enhancements, continuous improvements, and guide the work activities of other technical resources. The responsibilities include oversight and management of contingent workers, requirements gathering and definition, technical design and specification, development, testing, implementation support and break / fix of the technical services. You will interpret internal/external business challenges and best practices to recommend improvements to products, processes or services. You will develop new solutions and maintain the existing technology to engineer world class global Digital Credential Services. In this role, with and through others, you will create an environment where innovation is the standard.

What You Will Achieve

You will help Pfizer safeguard its robust information technology systems. You will evaluate, develop and maintain information security policies, procedures and systems. You will play an important role in ensuring that information security architecture/designs, controls, processes, standards, policies and procedures are aligned with information security standards and overall information security.

As a Senior Manager, your advanced knowledge of the principles and concepts in the PKI discipline and comprehensive knowledge of other disciplines will enable you to lead complex projects across the division. Your ability to develop and manage plans will facilitate in achieving objectives, interpreting internal and external business challenges and recommending best practices for improvements. While managing complex project environments, you will be able to anticipate and troubleshoot roadblocks and influence teams to achieve targets for the division.

It is your hard work and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

  • Manage Public Key Infrastructure related services including multi node PKI and numerous certificate related services.

  • Develop and deploy solutions to ensure services are performing according to specifications, meet defined procedures, and comply with applicable information security policies and requirements.

  • Operate independently in ambiguous situations within sub unit/sub operations groups to deliver its objectives.

  • Integrate applications and third-party products into internal services and support and upgrade implemented systems.

  • Anticipate potential objections and influence others to enable positive outcomes for the Corporation.

  • Lead operational / technical team(s) within and across business lines.

  • Partner with internal teams to define and implement solutions that improve Pfizer processes and end user experiences.

  • Collaborate with the Service Manager, Leadership, and customers to translate business requirements into technical solutions.

  • Develop and maintain service patterns used for application integration.

  • Manage technical work activities of contingent worker resources to support enhancements and continuous improvements to services.

  • Support 24x7 oversight of Business As Usual (BAU) operations.

  • Manage Incident and Problem Management activities based on Information Technology Infrastructure Library (ITIL) guidelines.

  • Become a resource for others to support the growth of the organization.

  • QUALIFICATIONS

    Must-Have

  • Bachelor's degree in Computer Science or related discipline preferred.
  • 7+ years of infrastructure support and management in an Enterprise environment.
  • Deep technical understanding in the following areas: Public Key Infrastructure (Certificate Authority, Registration Authority, Remote Key Management,), Digital Signatures (Internally and Externally provisioned certificates), Multi-factor Authentication Services, Security design implementation and administration and network security.
  • 5+ years of technical experience leading the work of system administrators, operations support teams, architects or software developers.
  • Demonstrated ability to effectively coordinate multiple priorities in a dynamic environment
  • Demonstrated ability to communicate complex technical material to non-technical stakeholders
  • Experience managing medium to large scale, global IT deployments of enterprise Identity and Access Management solutions
  • Nice-to-Have

  • Master's degree
  • Experience managing Hardware Security Modules and Security Worlds
  • Relevant pharmaceutical industry experience
  • Experience managing cloud-based services
  • OTHER JOB DETAILS

    Tampa Hybrid will be considered. Defined as number of days per week working in the Tampa office and number of days per week working from home in the Greater Tampa area.
     

    Relocation assistance may be available based on business needs and/or eligibility.

    Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

    Sunshine Act

    Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

    EEO & Employment Eligibility

    Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

    Information & Business Tech