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We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Customer Service Representative - Bulgarian-English  with TTEC in Athens, Greece. Our recruitment, training and the position is 100% virtual for the protection of you and our employees. COVID-19 Note: During the pandemic, many of our employees are training and/or working from home. Also, all applications and interviews are virtual. When we are able to return to normal operations, this will shift from a work from home environment back to our site location. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.  About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.
As a TTEC Customer Experience Champion, You'll Enjoy
  • Fun, talented and witty teammates 
  • Knowledgeable, encouraging, and present leadership 
  • Family-friendly environment 
  • Free-spirited, theme-based employee events 
  • Diverse and community-minded organization 
  • Career-growth and lots of learning opportunities for aspiring minds 
  • And yes…all the competitive pay and benefits you'd expect 
  • On a typical day, you'll
  • Accept calls from customers 
  • Effectively resolve issues or concerns 
  • Gather information from the customer to make appropriate recommendations for new products and services 
  • Deliver amazing customer service 
  • Why You? What You Bring:
  • Exceptional bilingual skills in Bulgarian and English
  • Being bold, passionate and real. It's what connects us here at TTEC.
  • Computer savvy 
  • 6 months of customer service experience 
  • TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.