Περιγραφή θέσης εργασίαςWe're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Customer Service Representative - Bulgarian-English with TTEC in Athens, Greece. Our recruitment, training and the position is 100% virtual for the protection of you and our employees. COVID-19 Note: During the pandemic, many of our employees are training and/or working from home. Also, all applications and interviews are virtual. When we are able to return to normal operations, this will shift from a work from home environment back to our site location. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.
As a TTEC Customer Experience Champion, You'll Enjoy