Περιγραφή θέσης εργασίας

Would you like to impact things at a leadership level ?

Do you know how to make a significant contribution to customer retention ?

If the answer is YES, then you will be the perfect match for our client, a Leading Machinery Manufacturing Group of Companies , who is looking for a motivated After Sales Manager , based in Athens.

Summary:

Management of the services and spare parts departments with the aim of developing sales of spare parts and services, utilizing the human resources and resources available to the company and maximizing profitability. Also, he/she takes care of the development, training, and evaluation of the field partners.

Main responsibilities:

  • Prepares the annual budget of sales and expenses of the departments of the management (Services and spare parts).
  • Defines the commercial policy of sales of spare parts and services.
  • Coordinates with the inspectors the preparation of annual target and store targets.
  • Monitors department and store managers to achieve goals.
  • Coordinates the creation and execution of the department's marketing program in collaboration with the managers.
  • Participates and agrees in the selection of authorized workshops.
  • Monitors the activities of the authorized workshops and checks the implementation of their contractual obligations.
  • Coordinate the implementation of the upgrade programs of authorized workshops according to the manufacturer's instructions.
  • Implements the personnel evaluation program in accordance with the company policy and ensures the development of the partners. Trains, motivates and guides associates to achieve established goals.
  • Regular visits to the network in order to upgrade the services provided to customers.
  • Maintains contact with clients to obtain customer feedback on product/service quality.
  • Communicates with customers to resolve issues and complaints regarding products or services purchased.
  • Communicates with leaders of other sales departments to discuss business plans necessary to improve the sales performance of the division.
  • Conducts price and contract negotiations with customers and suppliers to determine contract details and achieve profit margin
  • Requirements:

  • Work experience 3 + years in additional position
  • A Bachelor’s Degree in Mechanical Engineering or relevant field is required
  • Very good knowledge of English; written/spoken
  • Company Offers:

  • A competitive remuneration package
  • Private medical insurance
  • Pension Plan
  • Professional training opportunities & long-term perspectives
  • The opportunity to work in a stimulating, supportive and collaborative environment!
  • About Optimal HR Group

    Since 2005, Optimal HR Group provides unparalleled, bespoke HR services to large organizations. We pride ourselves on delivering a 360° business support platform to our clients through 4 divisions: Talent Acquisition & Talent Development, Learning Services, Workforce Management, Neuro Consulting.