Περιγραφή θέσης εργασίας

French-Speaking Customer Care Officers

 Cyprus, Greece or Remote

Reference Number: CCOFR1021

The position:

We are looking for passionate and self-motivated professionals to join our Customer Care team.

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieve targeted results
  • Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent French speakers with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required
  • Benefit from:

  • Attractive remuneration package plus performance related reward
  • Food allowance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
  • Type of employment: Full time

    Location: : Cyprus , Greece or Remote

    Please visit our website

    [To send your CV please click here]

     to submit your online application for this position.

    All applications will be treated with strict confidentiality!