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Description

Are you Dutch speaker? Do you love communicating with people and provide them with solutions?We are looking for Dutch Customer Service Associates to work for Bol.com, an e-shop in the Netherlands that offers general merchandising products in categories such as music, film, electronics, toys, jewelry, watches, baby products, gardening and DIY.Pack your bags for Greece and work remotely all over the country!What you will do:Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailerListen to what drives our customers and provide solutions either by phone calls, emails, or chatsHandle inquiries about product orders, payments and deliveries, as well as customer complaintsMaintain high customer satisfactionTake the extra mile to engage customers

Requirements

Native /near-native level in DutchB2-level English skillsStrong phone contact handling and active listening skillsAbility to multitask, prioritize and manage time effectivelyExceptional problem-solving and ability to respond to different types of charactersAdaptive skills and team spiritEuropean citizenship or work permit for Greece

Offer

Monthly salary 1300€ gross150€ Monthly Performance Bonus14 salaries per yearComplete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)Full-time job (5 working days per week, 8-hour shifts)The best commissions in the marketThe possibility to learn with the best teamExcellent career opportunity in a multinational industry leader