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Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, an international company, for a dynamic professional to cover the following position:
Customer Service Specialist (1- year contract)

Job Description

• Executes all day to day activities regarding customer order management (order taking, processing, billing, returns)
• Daily contact with clients, sales and warehouse (via phone, fax, email etc)
• Ensures customer service activities 
• Coordinates delivery of products to customers
• Prepares reports and reviews local customer service related KPIs
• Proposes credit solution in order to secure payment and recuse credit risk to CMT
• Handles and processes complaints (technical product and logistical complaints)
Candidate Profile

• University degree in Accounting/Business Administration/Finance is an advantage
• At least (2) two years of relevant working experience in supply chain and/or customer service functions, preferably within pharmaceutical or FMCG industries
• Excellent command of the English language
• PC literate
• Experienced user of SAP will be an asset
• Problem solving and analytical skills
• Broad understanding of end to end supply chain processes
• Good communication and analytical skills
The Company Offers
• Competitive remuneration package 
• Friendly and challenging working environment 
• Opportunities for further development
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
All applications are considered as strictly confidential.